Privacy Policy

Privacy Policy for Brainature.com and Related Services

This privacy policy discloses the privacy practices for Brainature.com and other services provided by Brainature and us as individual practitioners, including but not limited to in-person and online coaching, somatic sessions, and communications. It applies to information collected through the website and during our coaching and somatic practices and outlines how we handle your data. This policy will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.
• What choices are available to you regarding the use of your data.
• The security procedures in place to protect the misuse of your information.
• How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email, direct contact, or through forms (such as appointment scheduling or feedback forms). We will not sell or rent this information to anyone.

Website Visitors

We may collect data such as cookies, usage data, and contact information when you visit our website.

Clients

When clients schedule appointments through our website, they are directed to Calendly, where they can select a time. The information collected during this process may include your name, email address, and appointment details.

During our coaching sessions, we may collect and store various documents related to your progress, including session notes, assessment results, feedback forms, and session recordings. Recordings are made with your explicit permission, which you grant in the original coaching contract. These documents and recordings are stored securely in Google Drive.

Data Storage

We use Google Workspace to store and manage client data securely. This includes data collected through Google Forms and client files stored in Google Drive. Google Workspace offers security measures to protect personal information, including encryption and two-factor authentication. For more details, please refer to Google’s Privacy Policy.

Use of Information

We will use your information to respond to you regarding the reason you contacted us, whether it’s for scheduling, feedback, or inquiries. Unless you ask us not to, we may contact you via email in the future to inform you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as personal data), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the address bar and ensuring that “https” appears at the beginning of the web page URL.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Use of Third-Party Tools

We may use third-party tools to facilitate certain services, such as scheduling appointments and storing client data. This includes tools like:

• Calendly: We use Calendly to manage appointment scheduling. By using this service, you consent to the collection and use of your information in accordance with their privacy policy. For more details, please refer to the Calendly Privacy Policy.
• Data Storage: In addition to Google Workspace, we may utilize other platforms or services for storing session recordings, notes, or other related documents. This may include tools for communication, document sharing, or other services that may be adopted in the future. These third-party services will have their own privacy policies, and we encourage you to review them to understand how your information is managed.
• Personal and Collaborative Services: As sole proprietors, we may also collect information personally or in collaboration with partners or other practitioners. This includes instances where services are provided under our personal names. We are committed to handling your information securely and in compliance with applicable privacy regulations.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.

Contact Us

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (650) 576-3650 or via email at info@brainature.com.